Support
Support & Help Center
Help Center, Official Support Channels & Student Community Group
The 100English platform is operated jointly by 2EDU Academy and Sunshine Training and Technology Co., Ltd (Tax ID: 0201915945 — Licensed by Hai Phong DOET).
Official Email Helpdesk
For technical issues, billing, certificate verification, or refund claims:
* Handled in queue order during standard office hours.
Student Community Zalo Group
For peer discussions, study tips, and platform updates:
Corporate Headquarters & Licensed Campus Locations
- Licensed Hai Phong Campus: Sunshine Foreign Language & Informatics Center — Cau Vong Market area, Hai Son Ward, Do Son District, Hai Phong City (Licensed by Department of Education and Training of Hai Phong City).
- Corporate Operating Entity: Sunshine Training and Technology Co., Ltd (Tax ID: 0201915945, established December 13, 2018).
- 2EDU Academy Campuses: Training & partner locations in Hanoi, Ho Chi Minh City & Nha Trang.